Privacy and Cookie Policy

At Arceon, we value your privacy and are committed to handling your personal data responsibly and transparently. This page explains how we collect, use, and protect personal information, as well as how we use cookies and similar technologies on our website. By continuing to browse our site, you can learn more about how your data is processed and how you can manage or withdraw your consent at any time.

Privacy Statement

This Privacy Statement applies to all users of our website and online services, regardless of location.

1. Introduction

Arceon B.V. (‘Arceon’, ‘we’, ‘our’, ‘us’) respects the privacy of all visitors to our website, https://arceon.nl.
In this Privacy Statement, we explain how we handle personal data collected through our website and related online services.

2. Who we are

Company: Arceon B.V.
Address: Schieweg 15A, 2627 AN, Delft, The Netherlands
Email: info@arceon.nl

Arceon is responsible for processing your personal data as described in this statement.

3. What personal data we collect

We may collect and process the following categories of personal data:

  • Contact information: name, email address, company name, phone number, and the message you submit.

  • Sample or inquiry information: product type, selected options, dimensions, and any comments you provide.

  • Technical and usage data: IP address, browser type, operating system, and website interaction data (only when you consent to cookies).

  • Cookie preferences: your consent choices stored via our cookie banner.

For information on the use of cookies, please consult our Cookie Policy.

4. Purposes and legal bases

We process your personal data for the following purposes:

PurposeLegal basis
Responding to inquiries, requests, or sample ordersPerformance of a contract or legitimate interest (Article 6(1)(b)/(f) GDPR)
Operating and maintaining our websiteLegitimate interest (Article 6(1)(f))
Improving user experience and analyzing website useConsent (Article 6(1)(a))
Fulfilling legal obligationsLegal obligation (Article 6(1)(c))

You can withdraw your consent at any time by adjusting your cookie preferences or contacting us directly.

5. How we collect data

We collect data when you:

  • Fill in and submit a contact or order form on our website.

  • Communicate with us by email.

  • Visit our website (technical data and cookies).

6. Use of third-party services

Our website may include embedded content such as videos, maps, or social media feeds. Embedded content from other websites behaves as if you visit those websites directly. These external sites may collect data about you or use cookies according to their own privacy policies.

We may use third-party tools and integrations to operate and improve our website:

  • Hosting and email delivery: GoDaddy (processor providing website infrastructure and form/email delivery).

  • Analytics and user behaviour: Hotjar Ltd., Malta

  • Embedded content: Google Maps (Google Ireland Ltd.)

  • Social media plugin: LinkedIn feed (LinkedIn Ireland Unlimited Company)

We only use non-essential cookies and similar technologies with your consent. You can change or withdraw consent at any time via the cookie banner. When you view embedded or linked content, Hotjar, Google, and LinkedIn may process personal data under their own privacy policies.

7. International data transfers

If personal data is transferred outside the European Economic Area (EEA), Arceon ensures adequate safeguards, such as the use of Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Data retention

Arceon keeps personal data only as long as necessary for the purposes described above:

  • Contact and inquiry data: up to 24 months after the last communication.

  • Cookie and analytics data: according to your consent settings.

  • Consent records: stored as proof of compliance with the GDPR.

9. Your rights

You have the following rights regarding your personal data:

  • Access to your data

  • Correction or deletion of inaccurate or outdated data

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent (where applicable)

To exercise your rights, please contact info@arceon.nl.
You also have the right to file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

10. Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access. Our website uses SSL/TLS encryption for secure communication.

11. Children’s privacy

Our website and services are not directed at children under 16 years old, and we do not knowingly collect personal data from them.

12. Updates to this Privacy Statement

We may update this Privacy Statement from time to time. The latest version will always be available on this page, with the date of the last update indicated above.

Arceon B.V.
Schieweg 15A, 2627 AN, Delft, The Netherlands
Email: info@arceon.nl

Cookie Policy

Address

Schieweg 15A, 2627 AN, Delft, The Netherlands

KVK: 73154296

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